Digital marketing for brands
We are a digital brand agency specialising in content creation and compelling social media management. Our team of content experts has a proven track record managing global brands and delivering real results. We bring a unique advantage with our customer support experience, allowing us to expertly craft content and manage communities while understanding your customers’ needs.
Digital strategy
We begin our activities by linking to your brand strategy to your digital engagement strategy. We build the roadmap for your social media to have the most compelling and relevant connection with your targeted customers.
- Digital Audit
- Digital Roadmap
- Channel Engagement Strategy
Content creation
Once we have developed your digital strategy we create the branded assets you require, you have the all the elements you need for the successful implementation of your strategy. Having brand consistency in content creation as well as the required templates to create content on the run, is essential.
- Brand Asset Library
- Brand Templates
- Thematic Content
- Video & Animation
Content creation
Now that you have all the assets in play to deliver content, you now need support to build your engagement with your customers. We support you with both your generic or seasonal social media calendars, and also develop promotional and ad hoc posts to drive awareness, engagement and sales
- Content Planning
- Campaign Concept & Execution
- Reporting
Community engagement
You now have all the elements you need for getting started, but now the hard work starts in managing your digital communities. We have supported our larger clients with their customer care function through their digital channels with both in person and automated engagement.
- Customer Care
- Disaster Management
- Audience Engagement
